Quality charter and customer opinion Naturiou
Customer reviews Naturioù
Because your opinion is the best proof of our quality and service, Naturiou harvest customer opinion in collaboration with Notices verified. Opinion checked is a French company certified. It complies with AFNOR certification, the standard NF Z74-501 and the reference frame of certification NF522. This standard ensures that you will notice authentic customer and provided by an outside contributor to Naturioù.
Naturiou offers you a high quality of service recognized by its customers. In fact, Naturiou enjoys one of the notes a "notice to customer" the highest possible. Proof of the high satisfaction of our customers.
Note Notice audited 9.7/10. See all of the notice verified customers naturiou
Find over 1500 customer reviews on opinion checked. Naturiou has the highest distinction
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Quality Charter Naturioù
-Respond to customers by e-Mail within 24 hours (except weekends). The deadlines are usually guaranteed of a few minutes even on the weekend!
-To propose a number that is not over-taxed to join us (price of a local call): 09 81 90 32 03
-Has to answer the phone if you have questions about baby carriers or other products, between 9h and 16h from Monday to Friday. Sometimes you can access the answering system: please don't hesitate to leave a message, we remind quickly.
-Has taken in hand the probèmes related to the carrier. If you have any problem with DPD or colissimo Chronopost; please Don't hesitate to contact us we will resolve the problem.
-To offer a quick refund quick in the case of a return within 14 days. In effect, we will refund to our customers almost immediately in the event of a return and do not wait the prescribed 30-day statutory.
-To offer quality products: If you encounter a quality problem on one of our products even after the warranty period. Please do not hesitate to contact us, we will review your problem and will even offer you a refund or exchange if the product does not correspond to our quality.
-You send your order in less than 1 working day.
-Has quickly alert you in case of issue of stock , or problem related to the shipment or the quality of the product. The time period varies from a few minutes after your order up to 24 hours (except weekends and holidays)
-In case of error of delivery: Naturiou is committed to finding a solution for you immediately (returned goods, refund or exchange)
-To respect the environment not of daily gestures: For example:
- We don't print no bills. They are available in your customer account in PDF.
- We avoid over-packaging. If possible, we can protect your box with Kraft paper.
- We give a second life to cardboard packaging. It's the same for the bubbles of fillers: we do not buy new!!
- To Respect your personal data: Naturiou does not sell or exchange your personal data. You can request it to be erased by simple mail.